Frequently Asked Questions
What does the princess need while at the party?
Our princesses are able to perform in many different areas. Whether in a living room, hall, indoor playground, or park, our princesses are able to create a magical atmosphere. However, while at the party the princess will require an area cleared for activities, and a chair.
Am I able to have the party outdoors?
We recognize that during the summer you may want to take advantage of the beautiful weather and have the party outside. Our princesses are certainly able to perform outdoors. We only ask for a clean and shaded area for the princess so that she does not become over heated along with a chair for her to sit.
What is the best age for a princess party?
We usually find princess parties with children between the ages of 3-8 are the most magical. However, our characters are loved by people of all ages!
How far in advance should I book my party?
In order to ensure that you are able to get your desired date, time, and character we recommend booking 4-6 weeks in advance. Certain characters book very quickly. However we are often able to accommodate last minute bookings and will try our best to fit you in for your desired time.
How do I book a party?
The easiest way to request a party booking is by completing our online booking form. You may also email us at firstname.lastname@example.org or call us at 647-952-9474.
After receiving all party details we will determine whether your preferred date, time, and character are available, and send a request for confirmation and to pay a deposit of $50 per character. Bookings cannot be completed without all required details and a received deposit.
How do I pay the princess?
A non-refundable booking fee/deposit is required a the time of booking in order to secure your spot. The remaining balance of your party is then due 48 hours prior to your party.
How many children can I have at my party?
We have no limit on the number of children per party. However, our signature party is designed for 5-15 children. If there are more than 15 children at the party, the princess may need to adjust the party routine, or omit some elements, in order to have everything fit within the hour. If you have more than 15 guests at your party we recommend adding additional time or booking a second princess.
Should I tip the performer?
Gratituity is not included in our party package pricing. Tipping is not required, however if you feel that your performer provided an exceptional performance it is always GREATLY appreciated.
Will the princess look as good she does in your photos?
Yes! Every photo you see on our website are of OUR performers in OUR costumes! We are fully commited to ensuring that the character attending your party looks magically marvelous from head to toe!
Do you do special events for charities, or volunteer organizations?
Here at Once Upon A Princess we strongly believe in giving back to the community and helping those in need and do have a budget set aside for special charity events. Please contact us with any questions about possibly attending your upcoming charitable event.
What are your Policies?
Click Here to see a list of our policies.